segi77 Privacy Policy

segi77 ("segi77," "we," "us," "our") operates the online gaming platform accessible at segi77.co. We are deeply committed to protecting the privacy and personal data of every individual who interacts with the segi77 platform — whether as a registered player, a prospective user, or a visitor to our website.

This Privacy Policy sets out in plain and legally accurate terms the categories of personal data we collect, the purposes for which that data is processed, the legal bases that justify our processing activities, and the rights available to you as a data subject under Philippine law. This policy applies to all data collected through the segi77 website, mobile-optimised platform, and any communications you have with our customer support team.

This Privacy Policy should be read alongside the segi77 Terms and Conditions. By registering an account or using the segi77 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy.

The data controller responsible for personal data collected through the segi77 platform is the segi77 operating entity, registered and operating in compliance with PAGCOR licensing requirements for the Republic of the Philippines.

segi77 has appointed a Data Protection Officer (DPO) as required under the National Privacy Commission's guidelines for personal information controllers. The DPO can be contacted at [email protected] for all privacy-related inquiries, data subject access requests, and complaints.

segi77 collects personal data through several channels, including account registration forms, KYC verification submissions, payment transactions, live chat interactions, and automatic collection through platform usage. The categories of data collected include:

segi77 does not intentionally collect sensitive personal information (as defined by RA 10173) beyond what is strictly necessary for identity verification and anti-money laundering compliance. We do not collect racial, ethnic, religious, health, or political data from our players.

segi77 uses the personal data we collect for the following specific purposes:

• Account creation and management: To register, verify, and maintain your segi77 account, including processing login authentication and managing account preferences.
• Identity verification (KYC): To verify your identity and age (21+) as required by PAGCOR regulations and Philippine anti-money laundering laws (AMLA, RA 9160 as amended).
• Payment processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other accepted Philippine payment channels.
• Game provision and personalisation: To deliver the games and services you request, and to personalise your segi77 experience based on your game preferences and activity history.
• Bonus and promotion administration: To evaluate eligibility for, award, and track the redemption of promotional bonuses in accordance with applicable promotion terms.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Regulatory compliance: To meet our legal obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine legislation.
• Responsible gaming: To monitor gaming patterns for indicators of problem gambling and to apply responsible gaming tools including deposit limits, session alerts, and self-exclusion where appropriate.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account misuse, and unauthorised access to the segi77 platform.
• Marketing communications: With your consent, to send you promotional offers, bonus notifications, and platform updates via SMS or email. You may withdraw consent at any time by unsubscribing.
• Platform improvement: To analyse aggregated usage data to improve the performance, functionality, and content of the segi77 platform.

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, segi77 processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and game provision — is justified under the contractual basis.
• Legal obligation: Processing required to comply with PAGCOR conditions, AMLA obligations, and other Philippine statutory requirements is justified under the legal obligation basis.
• Legitimate interest: Processing for fraud prevention, platform security, and responsible gaming monitoring is justified under the legitimate interest basis, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies is conducted on the basis of your freely given, specific, and informed consent, which you may withdraw at any time without detriment.

segi77 does not sell, rent, or trade personal data. We share data only with the following categories of recipients, under strict contractual data processing protections:

• Payment service providers: GCash (Mynt), PayMaya (PayMongo/Voyager), BPI, BDO, and Metrobank — to process transactions. These providers process your financial data under their own privacy policies and applicable Bangko Sentral ng Pilipinas (BSP) regulations.
• Game content providers: JILI, PG Soft, Pragmatic Play, Evolution Gaming, and other certified game studios — who may receive technical session data necessary for game delivery and fairness auditing.
• KYC and identity verification services: Third-party identity verification providers engaged to assist with age verification and document authentication under PAGCOR KYC requirements.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies — where disclosure is required by law or regulatory mandate.
• IT and hosting service providers: Cloud infrastructure and cybersecurity partners engaged to operate and secure the segi77 platform, subject to contractual data processing agreements.
• Professional advisers: Legal, audit, and compliance firms engaged in connection with segi77's business operations, where access to personal data is necessary and proportionate to the engagement.

Any third party that receives personal data from segi77 is contractually required to protect that data to the standards required under RA 10173 and applicable international data protection frameworks.

The segi77 platform uses cookies and similar tracking technologies to support platform functionality, enhance your experience, and gather analytical data. The categories of cookies used include:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies and security tokens. These cookies cannot be disabled without rendering the platform inaccessible.
• Functional cookies: Used to remember your preferences such as language settings, game lobby layout, and responsible gaming tool configurations.
• Analytical cookies: Used to collect aggregated, anonymised data about how players interact with the segi77 platform, helping us identify areas for improvement. These cookies do not identify you individually.
• Marketing cookies: Used, with your consent, to deliver personalised promotional content within the segi77 platform based on your gaming preferences and activity patterns.

You may manage non-essential cookie preferences through your browser settings. Note that disabling functional or analytical cookies may affect your experience on the segi77 platform.

segi77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. Specific retention periods include:

• Account and KYC data: Retained for the duration of the account relationship, and for a minimum of five (5) years following account closure, as required by AMLA and PAGCOR record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction in compliance with AMLA requirements.
• Gaming activity logs: Retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.
• Customer support communications: Retained for two (2) years from the date of the most recent interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) additional year for compliance audit purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.

segi77 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and segi77 servers.
• Encryption of sensitive data fields at rest in segi77's database systems.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of segi77 platform infrastructure.
• Mandatory data privacy and security training for all segi77 personnel with access to personal data.
• Incident response procedures aligned with the National Privacy Commission's 72-hour breach notification requirement.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected individuals, segi77 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by segi77:

• Right to be Informed: You have the right to be informed of the purposes for which your personal data is collected and processed.
• Right of Access: You have the right to request a copy of the personal data segi77 holds about you, including information on how it is used and to whom it has been disclosed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by segi77.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to segi77's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data on grounds of legitimate interest, including for direct marketing purposes.
• Right to Data Portability: You have the right to receive a copy of personal data you have provided to segi77 in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
• Right to File a Complaint: You have the right to lodge a complaint with the National Privacy Commission (privacy.gov.ph) if you believe that segi77's processing of your personal data violates your rights under RA 10173.

To exercise any of the above rights, please contact segi77's Data Protection Officer at [email protected]. Requests will be acknowledged within three (3) business days. segi77 will respond substantively within fifteen (15) business days, extendable by an additional fifteen (15) business days where the complexity of the request warrants it, in which case you will be notified of the extension.

The segi77 platform is strictly restricted to individuals aged 21 years and above. segi77 does not knowingly collect or process personal data of individuals below the age of 21. If segi77 becomes aware that personal data belonging to a person under 21 has been collected, that data will be immediately deleted and the associated account suspended.

If you are a parent or guardian and believe that a minor has registered on the segi77 platform, please contact us immediately at [email protected] so that we can take prompt remedial action.

Where personal data is transferred outside of the Republic of the Philippines — for example, to cloud infrastructure providers or game content delivery networks operating from other jurisdictions — segi77 ensures that appropriate safeguards are in place to protect the transferred data to the standards required under RA 10173. Such safeguards include data processing agreements incorporating standard contractual clauses consistent with National Privacy Commission guidance.

segi77 does not transfer personal data to jurisdictions that do not provide adequate data protection standards without implementing appropriate additional safeguards.

segi77 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, we will notify registered players by email to the address on file or by prominent notice on the segi77 platform prior to the changes taking effect.

The most current version of this Privacy Policy will always be accessible at segi77.co/privacy-policy. The effective date of the current version is indicated at the top of this page. Continued use of the segi77 platform after notification of material changes constitutes acceptance of the revised Privacy Policy.

For all privacy-related inquiries, data subject access requests, or complaints regarding segi77's handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the segi77 platform for general privacy inquiries.
• Response Time: Written requests acknowledged within 3 business days; substantively resolved within 15 business days.

If you are not satisfied with segi77's response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph.

This Privacy Policy was last reviewed in June 2026. segi77 reserves the right to update this policy at any time to reflect changes in applicable law or our data processing practices.